Disclaimer

1. General Disclaimer

The information and services provided by Pool Cleaning SA are offered in good faith and are believed to be accurate at the time of publication. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of:

• Information contained on our website
• Services provided by our company
• Results that may be achieved through our services
• Third-party products or services we may recommend

Any reliance you place on information from our website or recommendations from our staff is strictly at your own risk.

2. Service Information Accuracy

Pricing Information

Prices displayed on our website are indicative only and may vary based on:

• Pool size, condition, and accessibility
• Specific service requirements
• Location and travel distance
• Current market conditions for chemicals and equipment
• Seasonal factors and demand

Service Descriptions

While we strive to provide accurate descriptions of our services, actual service delivery may vary based on:

• Individual pool conditions and requirements
• Weather and environmental conditions
• Equipment availability and functionality
• Safety considerations and access limitations

Service Timeframes

Estimated timeframes for service completion are provided as guidance only. Actual completion times may vary due to unforeseen circumstances, weather conditions, or technical complications.

3. Website Availability

We endeavor to keep our website available and up-to-date, but we cannot guarantee:

• Continuous availability or uninterrupted access
• That the website will be free from errors or technical issues
• That all information will be current or accurate at all times
• That the website will be compatible with all devices and browsers

Technical Issues

We are not responsible for any loss or inconvenience caused by website downtime, technical malfunctions, or connectivity issues.

Content Updates

Information on our website may be updated without notice. We recommend checking for current information before making service decisions.

4. External Links

Our website may contain links to external websites operated by third parties. These links are provided for convenience and informational purposes only.

No Endorsement

The inclusion of external links does not constitute an endorsement or recommendation of:

• The content, products, or services offered on external sites
• The accuracy or reliability of external information
• The business practices of external organizations
• The privacy or security practices of external sites

User Responsibility

You access external websites at your own risk. We are not responsible for the content, availability, or any loss or damage arising from your use of external websites.

5. Professional Advice

General Information Only

Information provided on our website and by our staff is for general guidance only and should not be considered as professional advice for specific situations.

Individual Circumstances

Pool maintenance requirements can vary significantly based on:

• Pool design, size, and construction materials
• Local climate and environmental conditions
• Usage patterns and bather load
• Existing equipment and system configuration
• Water source characteristics

Independent Consultation

For specific technical advice or complex pool issues, we recommend consulting with qualified pool engineers, chemists, or other relevant professionals as appropriate.

6. Service Limitations

Scope of Services

Our services are limited to standard pool cleaning and maintenance activities. We do not provide:

• Structural pool repairs or construction work
• Electrical work requiring licensed electricians
• Plumbing work requiring licensed plumbers
• Major equipment installations requiring specialised trades
• Swimming lessons or safety instruction

Equipment Limitations

While we can service and maintain most pool equipment, some limitations may apply to:

• Extremely old or obsolete equipment
• Custom or specialty systems requiring manufacturer support
• Equipment under warranty that requires authorized service
• Smart pool systems requiring specialised programming

Access Requirements

Our ability to provide services may be limited by property access, safety considerations, or local regulations. We reserve the right to decline service where safe access cannot be assured.

7. Environmental Factors

Weather Conditions

Weather conditions beyond our control may affect service delivery and pool condition, including:

• Heavy rainfall affecting water chemistry
• Extreme temperatures impacting chemical reactions
• Wind-blown debris and contamination
• Storm damage to equipment or pool structures
• Drought conditions affecting water levels

Seasonal Variations

Pool maintenance requirements vary seasonally. We cannot guarantee consistent results across all seasons due to natural variations in:

• Algae growth patterns
• Chemical demand and consumption rates
• Equipment performance and efficiency
• Water evaporation and dilution effects

External Contamination

We cannot prevent or be held responsible for contamination from external sources such as construction activities, fertilizer runoff, pet waste, or other environmental factors.

8. Equipment and Product Warranties

Manufacturer Warranties

Equipment and products we supply are covered by manufacturer warranties only. We act as an intermediary and do not provide additional warranties beyond those offered by manufacturers.

Installation Warranties

We warrant our installation work for a period of 12 months from completion, subject to:

• Normal use and maintenance
• No unauthorized modifications or repairs
• Compliance with manufacturer specifications
• Proper care and handling by the client

Warranty Exclusions

Warranties do not cover:

• Normal wear and tear
• Damage from misuse or negligence
• Acts of nature or extreme weather
• Chemical damage from improper water balance
• Damage from unauthorized repairs or modifications

9. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including:

Natural Events

• Severe weather conditions (storms, floods, extreme heat)
• Natural disasters (earthquakes, fires, etc.)
• Pandemic or health emergencies
• Government restrictions or lockdowns

Infrastructure Issues

• Power outages or utility failures
• Transportation disruptions
• Supply chain interruptions
• Communication system failures

Mitigation Efforts

In force majeure situations, we will make reasonable efforts to minimise disruption and resume normal service as soon as possible.

10. Health and Safety

Client Responsibility

Pool safety is ultimately the responsibility of the pool owner. We recommend:

• Regular water testing and monitoring
• Proper pool fencing and safety equipment
• Supervision of children around pools
• Following all local safety regulations
• Seeking professional advice for safety concerns

Chemical Safety

While we handle pool chemicals professionally, clients should be aware of:

• Proper storage and handling requirements
• Potential health risks from chemical exposure
• The importance of balanced water chemistry
• Emergency procedures for chemical accidents

Emergency Situations

In case of pool-related emergencies, contact emergency services immediately. We provide maintenance services only and are not equipped to handle emergency situations.

11. Liability Exclusions

Excluded Losses

We shall not be liable for:

• Indirect, consequential, or special damages
• Loss of pool use or enjoyment
• Loss of time or inconvenience
• Economic losses beyond the cost of our services
• Damage to property not directly related to our services
• Personal injury not caused by our negligence

Australian Consumer Law

Nothing in this disclaimer excludes, restricts, or modifies any consumer guarantees or rights under the Australian Consumer Law that cannot be lawfully excluded.

Limitation Amount

Where liability cannot be excluded, our total liability is limited to the amount paid for the specific service giving rise to the claim, or the cost of re-performing the service.

12. Contact Information

If you have questions about this disclaimer or need clarification about our services, please contact us: